The Hills Are Alive with the Sound of Interaction Design
If this were true, that good products were made through enriching the moments of engagement with them, why do my list of favourite things – and Maria’s – not list items in the shops? Why am I not listing products by HP, Nike, Apple… and Yahoo?
I think it’s because, historically, selling products that perform a task has been easier. It’s easy, in marketing terms, to show people that they perform a task, and here’s a product that helps you do that task. The washing machine to do the dishes, the typewriter to do the writing.